{"id":14706,"date":"2025-06-17T14:35:52","date_gmt":"2025-06-17T12:35:52","guid":{"rendered":"https:\/\/multitelgroup.com\/?p=14706"},"modified":"2025-06-17T14:35:52","modified_gmt":"2025-06-17T12:35:52","slug":"multitel-france-a-direct-presence-for-relationships-services-and-sustainability-over-more-than-30-years","status":"publish","type":"post","link":"https:\/\/multitelgroup.com\/en\/2025\/06\/17\/multitel-france-a-direct-presence-for-relationships-services-and-sustainability-over-more-than-30-years\/","title":{"rendered":"MULTITEL FRANCE: A DIRECT PRESENCE FOR RELATIONSHIPS, SERVICES AND SUSTAINABILITY OVER MORE THAN 30 YEARS"},"content":{"rendered":"\t\t
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A firm link between Italy and France<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The French branch of Multitel Pagliero S.p.A. was established in 1989<\/strong> with a clear goal: to provide a direct presence in the country <\/strong>in response to the growing demand by major local aerial platform rental businesses<\/strong> that were keen to work closely with our parent company. A choice that proved successful, as the company president Renzo Pagliero<\/strong> explains:<\/p>

\u201cThe French market was really surging in that moment. We wanted to be there in person, to offer trust, technical assistance and a widespread sales network\u201d.<\/em><\/p>

The company, called Multitel International SASU<\/strong>, is situated in Saint-Quentin-Fallavier<\/strong>, close to Lyon \u2013 a strategic location in the heart of the French industrial landscape. The current site, inaugurated in 1999<\/strong>, has a sizable display area<\/strong>, a fully-equipped workshop<\/strong>, sales offices<\/strong> and back offices<\/strong> for customer reception and operational and administrative management.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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A solid team for the French market<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The branch\u2019s structured workforce currently consists of:<\/p>

  • 5 salespeople<\/strong> who cover all of France, split between direct employees and an agent<\/li>
  • 2 people in the back office<\/strong><\/li>
  • 8 specialised technicians<\/strong>, led by a workshop manager with over 20 years\u2019 experience<\/li>
  • rapid intervention<\/strong> logistics, even on construction sites, thanks to fully furnished mobile workshop vans<\/strong><\/li>
  • occasional assistance from Italian technicians to help with more complicated interventions<\/li><\/ul>

    One of Multitel France\u2019s<\/strong> flagship services, the after-sales care is praised for its speed<\/strong>, quality<\/strong> and technical know-how<\/strong>. The Modula automatic storage system<\/strong>, extensive and well-stocked, ensures that spare parts are shipped within 24 hours<\/strong>, avoiding downtime and transit via Manta 1.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    A challenging yet highly rewarding market<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The lighter truck-mounted platforms<\/strong>, especially the real best seller, the 160 ALU model<\/strong>, have found plenty of space in the mature and competitive French market<\/strong>. While platforms of over 30 metres<\/strong> have a market comparable to that of Italy and Germany and are frequently hired with an operator, articulated models have also been requested throughout the years, albeit in smaller quantities.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Renzo Pagliero, President & CEO di Multitel Pagliero S.p.a<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Renzo Pagliero emphasises:<\/p>

    \u201cIt\u2019s not an easy market for us. Our product has a high quality positioning and therefore also comes at a higher price than many of its competitors. But we win in terms of reliability, service and speed in spare parts\u201d.<\/em><\/p>

    While the Export Sales Department of the Manta headquarters<\/strong> directly deals with the major players in the industry (such as Loxam or Kiloutou), the French branch works closely with small and medium-sized rental firms and end users<\/strong>. In France, Multitel is a first-level commercial assistance and support centre<\/strong> that handles the sale, distribution, and even registration of platforms sold on the French market; it does not oversee manufacturing operations, which are handled at the Manta headquarters.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Sustainability and centralised support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Sustainability<\/strong> is another area where Multitel France is developing: hybrid<\/strong> models are becoming more popular, whereas full electric<\/strong> ones are expanding more slowly due to the still inadequate infrastructure. The branch also supplies municipalities and public contractors<\/strong>, which are often interested in long-term rental<\/strong> formulas.<\/p>

    In recent years, administrative management has been streamlined and centralised<\/strong> at the Manta headquarters, where the department concerned has added 5 new multilingual staff<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    A bond built up over time<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Renzo Pagliero lists both personal and professional accomplishments as among his most noteworthy:<\/p>

    \u201cIn more than thirty years of activity, I have built up real, authentic human relationships. Some of our customers have become friends and with others I have achieved a familiarity that extends outside of work. It makes me smile when I remember the French formality of my early years: I always had to shake a lot of hands and occasionally even give everyone a kiss!\u201d<\/em><\/p>

    The branch regularly participates in the main trade fairs<\/strong> in France and often invites customers to visit the production plants in Italy, thanks to the logistical proximity between the two countries.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Multitel France:
    reliability and European <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    With over 30 years of experience, Multitel France<\/strong> is a solid and dynamic presence for the entire transalpine market. With an advanced technical assistance<\/strong> model, integrated logistics<\/strong>, and a continuously expanding sales network, this company brings the value of Multitel truck-mounted platforms<\/strong> to the heart of Europe by fusing technology, expertise, and human interactions<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    A firm link between Italy and France The French branch of Multitel Pagliero S.p.A. was established in 1989 with a clear goal: to provide a direct presence in the country in response to the growing demand by major local aerial platform rental businesses that were keen to work closely with our parent company. A choice […]<\/p>\n","protected":false},"author":1,"featured_media":14641,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[168,1],"tags":[],"class_list":["post-14706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mim-en","category-non-categorizzato"],"acf":[],"_links":{"self":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts\/14706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/comments?post=14706"}],"version-history":[{"count":8,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts\/14706\/revisions"}],"predecessor-version":[{"id":15008,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts\/14706\/revisions\/15008"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/media\/14641"}],"wp:attachment":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/media?parent=14706"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/categories?post=14706"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/tags?post=14706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}