{"id":13714,"date":"2025-01-14T14:08:10","date_gmt":"2025-01-14T13:08:10","guid":{"rendered":"https:\/\/multitelgroup.com\/2025\/01\/14\/fiducia-e-la-parola-che-riassume-il-rapporto-tra-multitel-pagliero-e-i-suoi-clienti\/"},"modified":"2025-01-23T14:39:58","modified_gmt":"2025-01-23T13:39:58","slug":"the-relationship-between-multitel-pagliero-and-its-customers-can-be-summed-up-in-one-word-trust","status":"publish","type":"post","link":"https:\/\/multitelgroup.com\/en\/2025\/01\/14\/the-relationship-between-multitel-pagliero-and-its-customers-can-be-summed-up-in-one-word-trust\/","title":{"rendered":"THE RELATIONSHIP BETWEEN MULTITEL PAGLIERO AND ITS CUSTOMERS CAN BE SUMMED UP IN ONE WORD: TRUST"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13714\" class=\"elementor elementor-13714 elementor-13582\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2297e58 e-flex e-con-boxed e-con e-parent\" data-id=\"2297e58\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e3a2b5b elementor-widget elementor-widget-text-editor\" data-id=\"e3a2b5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"s3\">Alessandro B<\/span><span class=\"s3\">i<\/span><span class=\"s3\">anchi, <\/span><span class=\"s3\">Italian <\/span><span class=\"s3\">Sales Director, talks about his experience in the company and the <\/span><span class=\"s3\">fundamental elements <\/span><span class=\"s3\">of the <\/span><span class=\"s3\">domestic <\/span><span class=\"s3\">market, <\/span><span class=\"s3\">which served as the basis for success in the international market<\/span><span class=\"s3\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-edd0fbb e-flex e-con-boxed e-con e-parent\" data-id=\"edd0fbb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-439b10f elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"439b10f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f8b5ca e-flex e-con-boxed e-con e-parent\" data-id=\"1f8b5ca\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-02713e2 elementor-widget elementor-widget-heading\" data-id=\"02713e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">When did you join Multitel Pagliero, what was the process within the company and how long have you been Italian Sales Director.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c39f754 e-flex e-con-boxed e-con e-parent\" data-id=\"c39f754\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c6ea19 elementor-widget elementor-widget-text-editor\" data-id=\"6c6ea19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>I started working for the firm in 2001 and I can still clearly recall my first day.<\/strong> Even though I was completely new to platforms, I was excited and eager and had a very strong drive to learn and work. <strong>I started in the simplest way:<\/strong> <strong>from scratch.<\/strong> With a background in accounting and then a university degree in International Political Science, I started learning about the Multitel Pagliero world by studying the production of the various models, their technical aspects and fields of application. Eventually I arrived at what was my playing field and on which I had gained various experiences over the years: <strong>the sales department.<\/strong> After a lengthy amount of support I was able to understand the varied world of customers, and then I started <strong>managing the north-west area on my own as an account manager. In 2021, I was promoted to sales director, exactly twenty years after joining the company.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d2ad23b e-flex e-con-boxed e-con e-parent\" data-id=\"d2ad23b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79f9ff9 elementor-widget elementor-widget-heading\" data-id=\"79f9ff9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What responsibilities are part of your job description?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29b70d1 e-flex e-con-boxed e-con e-parent\" data-id=\"29b70d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-775b6b0 elementor-widget elementor-widget-text-editor\" data-id=\"775b6b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Quite a few. Apart from everything relating to the inevitable \u201cnumbers\u201d \u2013 mainly turnover and units sold \u2013 there is also all the work that, based on complete knowledge of the Italian market and the competition, entails studying the best strategies to employ, planning communication actions, budget management, analysing and evaluating the results achieved and, above all, the goals missed. <strong>Many responsibilities also require good problem-solving skills, but fortunately we work exceptionally well as a team.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8441a66 e-flex e-con-boxed e-con e-parent\" data-id=\"8441a66\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00a4568 elementor-widget elementor-widget-heading\" data-id=\"00a4568\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What are the functions, numbers and composition of the Italian sales department?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1c8d006 e-flex e-con-boxed e-con e-parent\" data-id=\"1c8d006\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a43cb13 elementor-widget elementor-widget-text-editor\" data-id=\"a43cb13\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are two individuals in the back office who work really hard and passionately: Federica mainly deals with order management, from corresponding with leasing firms to registering vehicles. <strong>Daniela<\/strong> is focused on offers via CRM tools and providing the various salespeople with all the resources they require. In reality, the activity of this department is much broader than that described, but here too there is a <strong>very strong and complementary team spirit<\/strong>, essential to be able to do an excellent job.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ef83514 e-flex e-con-boxed e-con e-parent\" data-id=\"ef83514\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-86e8183 e-con-full e-flex e-con e-child\" data-id=\"86e8183\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ed8e64 elementor-widget elementor-widget-image\" data-id=\"4ed8e64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-B.jpg\" class=\"attachment-full size-full wp-image-13589\" alt=\"\" srcset=\"https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-B.jpg 1024w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-B-300x225.jpg 300w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-B-768x576.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-018147b e-con-full e-flex e-con e-child\" data-id=\"018147b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a9eeed elementor-widget elementor-widget-heading\" data-id=\"0a9eeed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What is the structure of the Italian sales network?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d77d72 elementor-widget elementor-widget-text-editor\" data-id=\"9d77d72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The network is divided into<strong> 7 macro zones<\/strong>, each overseen by an account manager who may be direct, an agent or a dealer:<\/p><ul><li>the North West handled by an account manager<\/li><li>Lombardy and Canton Ticino are followed by an account manager who also manages the Milan branch<\/li><li>\u00a0the North East handled by an agent<\/li><li>\u00a0Emilia Romagna, Marche and Umbria are under the responsibility of two agents<\/li><li>\u00a0Tuscany is managed by an agent<\/li><li>\u00a0Lazio is managed by an agent<\/li><li>Southern Italy and islands is where Fimi SpA operates, the only dealer in Italy, with a well-established sales network and presence in the territory.<\/li><\/ul><p>These are seasoned professionals who have been working with Multitel Pagliero for many years and with whom I interact virtually every day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aed0c96 e-flex e-con-boxed e-con e-parent\" data-id=\"aed0c96\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e00da2b elementor-widget elementor-widget-heading\" data-id=\"e00da2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What personal and professional qualities do you think a sales director should have?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d12e12 e-flex e-con-boxed e-con e-parent\" data-id=\"2d12e12\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3de9a49 elementor-widget elementor-widget-text-editor\" data-id=\"3de9a49\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFirst of all, the ability to build and lead a strong and focused team that strives to achieve shared goals. And it is impossible to overlook qualities like excellent product and market knowledge, activity planning, time optimisation, problem solving and some skills in communication and psychology.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-99dd7ac e-flex e-con-boxed e-con e-parent\" data-id=\"99dd7ac\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84d8d3b elementor-widget elementor-widget-heading\" data-id=\"84d8d3b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What do you think has brought about Multitel\u2019s sustained success in Italy and abroad?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4e9570c e-flex e-con-boxed e-con e-parent\" data-id=\"4e9570c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46c48c9 elementor-widget elementor-widget-text-editor\" data-id=\"46c48c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Trust<\/strong>. We sometimes take it for granted or think we can achieve it easily, but it takes a lot of hard effort to get. In my opinion, the trust that Multitel Pagliero enjoys stems from its history and the manifestation of <strong>a wide range of advantages that the company can offer<\/strong>: <strong>product quality, aftersales support, spare parts, technological evolution<\/strong>. Once conveyed, and when customers enter the Multitel world,<strong> they fully understand the meaning of MiM (Made in Multitel) and give us their trust.<\/strong> And this is the greatest reward we can obtain.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21e5fc8 e-flex e-con-boxed e-con e-parent\" data-id=\"21e5fc8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8e8443 elementor-widget elementor-widget-heading\" data-id=\"a8e8443\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">How have you seen the company change and grow throughout these years? In which aspects?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2f9ff0d e-flex e-con-boxed e-con e-parent\" data-id=\"2f9ff0d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea4b25f elementor-widget elementor-widget-text-editor\" data-id=\"ea4b25f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"s7\">In terms of size, a lot. The first office I occupied was in the old entrance, where the spare parts department is now located.<\/span><span class=\"s7\"> At the time<\/span> <strong><span class=\"s6\">t<\/span><span class=\"s6\">here were only Manta 1 and 2, yet for me it was already a huge world<\/span><\/strong><span class=\"s7\">. Then all the other &#8220;plants&#8221; were <\/span><span class=\"s7\">created <\/span><span class=\"s7\">with the consequent technological innovation, which allowed us to <\/span><span class=\"s7\">substantially <\/span><span class=\"s7\">increase <\/span><span class=\"s7\">output<\/span><span class=\"s7\">. <\/span><strong><span class=\"s6\">A <\/span><span class=\"s6\">consequence of the supply chain\u2019s industrialisation process, which saw a transformation from an almost artisan level to an out-and-out industry<\/span><\/strong><span class=\"s7\"><strong>.<\/strong> <\/span><span class=\"s7\">Similarly<\/span><span class=\"s7\">, the company has <\/span><span class=\"s7\">expanded across <\/span><span class=\"s7\">all sectors, especially <\/span><span class=\"s7\">after <\/span><span class=\"s7\">2021 when organi<\/span><span class=\"s7\">s<\/span><span class=\"s7\">ational change<\/span><span class=\"s7\">s infused fresh vitality and significantly accelerated <\/span><span class=\"s7\">both domestic and international <\/span><span class=\"s7\">operations<\/span><span class=\"s7\">. This together with the <\/span><span class=\"s7\">increased <\/span><span class=\"s7\">technological level of all <\/span><span class=\"s7\">sections <\/span><span class=\"s7\">of the company<\/span><span class=\"s7\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d4f9555 e-flex e-con-boxed e-con e-parent\" data-id=\"d4f9555\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a286f7c elementor-widget elementor-widget-heading\" data-id=\"a286f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Multitel Pagliero is a company with a more international than national vocation. In what ways do relations with Italian and international customers differ? Compared to the latter, what do the former prefer and seek out?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac74fd4 e-flex e-con-boxed e-con e-parent\" data-id=\"ac74fd4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5f899e elementor-widget elementor-widget-text-editor\" data-id=\"f5f899e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Apart from the essential aspects of quality, professionalism and aftersales service, there\u2019s no doubt that in <strong>Italy personal and human aspects are still a cornerstone of sales.<\/strong> Put it this way, Italian customers still prefer a dinner, <strong>while the foreign ones focus more on facts, numbers and objectives<\/strong>. A type of relationship where the rational aspect prevails more.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c5b7878 e-flex e-con-boxed e-con e-parent\" data-id=\"c5b7878\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad16913 e-con-full e-flex e-con e-child\" data-id=\"ad16913\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-261bd29 elementor-widget elementor-widget-heading\" data-id=\"261bd29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">In Italy, which Multitel Pagliero models are the most popular?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a8d2fe elementor-widget elementor-widget-text-editor\" data-id=\"7a8d2fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The range of articulated platforms, including the <strong>MXE 200 and MZ 250, are unquestionably the absolute leaders.<\/strong> However, the trend in recent years is heading towards <strong>telescopic lifts such as the MTE 270<\/strong>, which breaks a taboo associated with the Italian market where this type of truck-mounted platform has never been fully appreciated.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8f3965a elementor-widget elementor-widget-heading\" data-id=\"8f3965a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Apart from with the owners, which additional department managers do you interact with on a daily basis?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e2416c2 elementor-widget elementor-widget-text-editor\" data-id=\"e2416c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWith almost all of them, from the technical department to the foreign department to better understand the trend in the rest of Europe. We\u2019re in frequent contact with the administration and accounting department for the financial situation, but the answers given by production are also very important for the management of the sales process, which always ends with the delivery of the machine.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa1bddd e-con-full e-flex e-con e-child\" data-id=\"aa1bddd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8e29df0 elementor-widget elementor-widget-image\" data-id=\"8e29df0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-C.jpg\" class=\"attachment-full size-full wp-image-13594\" alt=\"\" srcset=\"https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-C.jpg 1024w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-C-300x225.jpg 300w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/FOTO-C-768x576.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd36884 e-flex e-con-boxed e-con e-parent\" data-id=\"dd36884\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2cd54a elementor-widget elementor-widget-heading\" data-id=\"e2cd54a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Are the indications, requests and reports that customers and operators communicate to the sales network forwarded to the designers in order to improve the performance of the machines?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b07eaab e-flex e-con-boxed e-con e-parent\" data-id=\"b07eaab\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf196e0 elementor-widget elementor-widget-text-editor\" data-id=\"bf196e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, even if it is not an easy job. Very often the observations are extremely personalised, while others are already in progress. Regardless of how they arrive, we take note of all the indications and take great care and pay attention to listen to the needs of our customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d5b93c e-flex e-con-boxed e-con e-parent\" data-id=\"1d5b93c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ec89a22 elementor-widget elementor-widget-heading\" data-id=\"ec89a22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">What has changed in your work over the years, and what do you think will change further?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b9262f e-flex e-con-boxed e-con e-parent\" data-id=\"0b9262f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f53efec elementor-widget elementor-widget-text-editor\" data-id=\"f53efec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Human resources, in my opinion, will increasingly become the cornerstone. Being professional and working for a reputable firm go hand in hand. <strong>Otherwise, even if you can create the best product in the world, if you don&#8217;t have the right people to propose it, the results will be poor.<\/strong> Training, a good cultural base, knowledge of the market and experience are all characteristics on which to focus to ensure professional salespeople, without neglecting the human aspect so important to this market.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-07368dc e-flex e-con-boxed e-con e-parent\" data-id=\"07368dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-deecf39 e-con-full e-flex e-con e-child\" data-id=\"deecf39\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdd5be elementor-widget elementor-widget-image\" data-id=\"2fdd5be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"1536\" src=\"https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/ALESSANDRO-BLANCHI.jpg\" class=\"attachment-full size-full wp-image-13599\" alt=\"\" srcset=\"https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/ALESSANDRO-BLANCHI.jpg 1024w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/ALESSANDRO-BLANCHI-200x300.jpg 200w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/ALESSANDRO-BLANCHI-683x1024.jpg 683w, https:\/\/multitelgroup.com\/wp-content\/uploads\/2025\/01\/ALESSANDRO-BLANCHI-768x1152.jpg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15bd79c e-con-full e-flex e-con e-child\" data-id=\"15bd79c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-016e347 elementor-widget elementor-widget-heading\" data-id=\"016e347\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/multitelgroup.com\/assistenza\/assistenza-da-remoto\/\"><em>&nbsp;<\/em>ALESSANDRO BLANCHI<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-479716a elementor-widget elementor-widget-text-editor\" data-id=\"479716a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span class=\"s4\">Italian <\/span><span class=\"s4\">Sales Department Director<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-475bd60 elementor-widget elementor-widget-heading\" data-id=\"475bd60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/multitelgroup.com\/assistenza\/assistenza-da-remoto\/\">COMMENT<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21d7884 elementor-widget elementor-widget-text-editor\" data-id=\"21d7884\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For me, Multitel Pagliero is like the car you wanted to have once you were grown up. Taking on the role of Italian Sales Director makes me proud not only for the prestige of the brand but also because I work with an exceptional team. And by team I mean everyone, like a fantastic squad. <strong>Companies are made up of people, and here the individual is placed front and centre, which is definitely not always the case.<\/strong> The opportunities for growth in the coming years are as broad as the challenges that lie ahead. We\u2019ve done an excellent job thus far, and we\u2019ll keep working hard and being committed to achieving the goals. Despite having over 110 years of history, Multitel Pagliero has a forward-looking vision for a future that we are building day by day.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alessandro Bianchi, Italian Sales Director, talks about his experience in the company and the fundamental elements of the domestic market, which served as the basis for success in the international market. When did you join Multitel Pagliero, what was the process within the company and how long have you been Italian Sales Director. I started [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":13584,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[168],"tags":[],"class_list":["post-13714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-mim-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts\/13714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/comments?post=13714"}],"version-history":[{"count":4,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts\/13714\/revisions"}],"predecessor-version":[{"id":13719,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/posts\/13714\/revisions\/13719"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/media\/13584"}],"wp:attachment":[{"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/media?parent=13714"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/categories?post=13714"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/multitelgroup.com\/en\/wp-json\/wp\/v2\/tags?post=13714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}